At Deals Full Cup Bikini Store, we want you to love your swimwear as much as we do. If you’re not completely satisfied with your purchase, we’re here to help with our straightforward returns and exchanges process.

Our Promise to You

Just like our full-cup bikini tops provide perfect support, we aim to provide equally supportive customer service. Whether you need a different size in our plus-size swimwear or prefer a different style of bikini bottoms, we’ll make the process as smooth as possible.

Returns & Exchanges Details

Timeframe

You may return or exchange items within 15 days of receiving your order.

Eligibility

To be eligible for a return or exchange:

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Proof of purchase is required
  • All original packaging should be included

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Swimwear that has been tried on without protective underwear
  • Items without original tags or packaging
  • Custom-made or altered pieces

How to Initiate a Return or Exchange

Step 1: Contact Us

Email our customer service team at [email protected] with:

  • Your order number
  • The item(s) you wish to return/exchange
  • The reason for return
  • Whether you prefer a refund or exchange
Subject: Return/Exchange Request – Order #[Your Order Number] Dear Deals Full Cup Bikini Store Team, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Item(s) for return/exchange: – [Product Name] in [Size/Color] – [Product Name] in [Size/Color] Reason for return/exchange: [Please specify] For exchanges, I would like: – [New Product Name] in [Size/Color] OR – Store credit Please let me know the next steps. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Step 2: Wait for Approval

We’ll respond within 1-2 business days with return instructions and your Return Authorization Number (RAN).

Step 3: Package & Ship

Securely package your return and include:

  • The completed return form (we’ll email this to you)
  • Original tags and packaging

Ship to:

Deals Full Cup Bikini Store
Returns Department
47 Wilton St, Bradford, GB BD6L 5JO

Step 4: Track Your Return

We recommend using a trackable shipping service. We cannot be responsible for items lost in transit.

Refund Information

Processing Time

Once we receive and inspect your return:

  • Refunds are processed within 3-5 business days
  • Exchanges are processed within 5-7 business days

Refund Method

Refunds will be issued to your original payment method:

  • Credit/debit card (Visa, MasterCard, JCB): 3-10 business days to appear on your statement
  • PayPal: Typically within 24 hours

Note: Original shipping fees are non-refundable unless the return is due to our error.

Exchange Information

Size/Color Exchanges

We’ll happily exchange your item for a different size or color, subject to availability. If your preferred item is out of stock, we’ll offer a refund or store credit.

Shipping for Exchanges

Customers are responsible for return shipping costs. We cover the cost of shipping your replacement item.

International Returns

For customers outside the UK:

  • You are responsible for return shipping costs and any customs fees
  • Mark the package as “Returned Goods” to avoid additional charges
  • We recommend using the same carrier as your original shipment

Need Help?

Our customer service team is here to assist with any questions about returns or exchanges. Contact us at [email protected] and we’ll respond within 24 hours.

Thank you for shopping with Deals Full Cup Bikini Store – where your satisfaction is as important as finding your perfect beach look!