Welcome to Full Cup Bikini’s FAQ section! We’ve compiled answers to the most common questions about our products, shipping, returns and more. Can’t find what you’re looking for? Our friendly customer service team is always happy to help at [email protected].
About Our Products
What makes Full Cup Bikini different from other swimwear brands?
We specialise in supportive swimwear designed to boost your confidence. Our signature full-cup bikini tops offer exceptional support and coverage, while our plus-size range ensures every body type can find their perfect fit. From bandeau styles to tankini tops, we combine fashion with function.
How do I choose the right size for my bikini?
We recommend checking our detailed size guide for each product. Our full-cup styles are designed with supportive features like wider bands and fuller coverage. If you’re between sizes or unsure, sizing up often provides the most comfortable fit for swimwear.
Do you offer matching sets for bikini tops and bottoms?
Absolutely! Many of our bikini tops have coordinating bottoms available. Look for the “Complete the Set” suggestion on product pages, or browse our Bikini Bottoms collection to mix and match your perfect combination.
Ordering & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB and PayPal for secure, convenient checkout. All payments are processed through our encrypted system to ensure your information stays safe.
Can I create an account to track my orders?
While account creation isn’t required to shop with us, registered customers enjoy faster checkout and easy order tracking. Simply opt to create an account during checkout to save your details for next time.
How can I check my order status?
Once your order ships, you’ll receive a confirmation email with your tracking number. Use this to follow your package’s journey right to your doorstep. For any tracking issues, our customer service team is happy to assist.
Shipping & Delivery
What are my shipping options?
We offer two convenient shipping methods:
Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch (1-2 day processing)
Free Standard Shipping: For orders over £50, shipped via EMS with delivery in 15-25 business days after dispatch
Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch (1-2 day processing)
Free Standard Shipping: For orders over £50, shipped via EMS with delivery in 15-25 business days after dispatch
Do you ship to my country?
We ship worldwide to most locations, excluding some remote areas and parts of Asia. If you’re unsure about delivery to your location, please contact us at [email protected] before ordering.
Will I need to pay customs fees?
For international orders outside the UK, any customs fees or import duties are the customer’s responsibility. These vary by country and aren’t included in your order total. We recommend checking with your local customs office for estimates.
Returns & Exchanges
What’s your return policy?
We want you to love your Full Cup Bikini! If you’re not completely satisfied, you may return unworn, unwashed items with tags attached within 15 days of receipt for a refund or exchange. Please contact our customer service team to initiate your return.
How long do refunds take to process?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method. Note that shipping costs are non-refundable unless the return is due to our error.
Can I exchange my swimwear for a different size or style?
Absolutely! We’re happy to help you find your perfect fit. Contact us within 15 days of receipt to arrange an exchange. Please note that exchange availability depends on current stock levels.
Still Have Questions?
Our customer service team is here to help you with any other inquiries. Reach us at [email protected] or by post at:
Full Cup Bikini Store
47 Wilton St
Bradford, GB BD6L 5JO
Ready to find your perfect swimwear match? Start shopping today!
